How it works
We’ve simplified the journey to mental well-being. Log in, match, and talk — it’s as effortless as it sounds, ensuring you’re always a few clicks away from expert care.
01
Easy Onboard
Depending on how you partner with us, either sign up via your unique company link we send you or directly via Kind Mind’s platform.
02
Seamless Log In
Easily log in through our web app on your phone, tablet, or PC for a tailored therapy experience.
03
Personalised Triage
Answer just 4 questions, helping us understand your needs and ensuring you’re matched with therapists best suited to support you.
04
Explore Accredited Therapists
Explore our comprehensive directory of accredited therapists, each one handpicked to cater to diverse mental health requirements.
05
Effortless Booking
View profiles, check availability, and request a session at a time that suits you. With flexible payment options – whether sponsored by an employer or paid for by the user.
06
Secure Checkout
Experience a hassle-free and secure checkout process with Stripe, ensuring your details remain confidential.
07
Instant Confirmations
Once your session is finalised, receive timely confirmations via app and email, keeping you informed every step of the way.
08
Timely Reminders
Stay on top of your scheduled sessions with email reminders sent 1 day, 1 hour, and 15 minutes prior to your appointment.
09
Direct Video Access
No more fumbling with links. 15 minutes before your session, simply log into our app to access your video call and begin your journey to mental well-being.